Reference

Privacy Policy: How We Protect Your Account

Your account data stays with you. When you deposit via JazzCash, Easypaisa or Raast, we collect only what's needed to process the payment and keep your wallet secure.

Account data encryptedPayment info securedLocal support availableLive casino and slots
mqwin game Privacy Policy: How We Protect Your Account
REACH OUT

Privacy Questions and Data Requests

Have a question about your data or how we use it? Contact our support team through the channels below.

In-App Support Open your account, tap Help, and submit a privacy request. Our team replies within one business day for account-related questions.
Email Support Send privacy requests and data access questions to our support email. Include your account username and the date of your request for faster processing.
Account Dashboard Log in and go to Account Settings to view and update your personal information, linked payment methods and communication preferences.
HOW WE HANDLE YOUR TRUST

Data Security and Your Rights

Your account is protected by encryption and secure payment gateways. JazzCash, Easypaisa and Raast transfers are processed through encrypted channels. We don't sell your data to third parties.

Encryption in Transit

Every deposit, withdrawal and login is encrypted using industry-standard SSL protocols. JazzCash, Easypaisa and Raast payments pass through secure payment gateways only.

Data Retention

We keep your account data while your account is active. After you close it, we retain records as required by local payment regulations, then securely delete them.

Cookie Usage

Cookies help us keep you logged in and remember your preferences. You can adjust cookie settings in your browser. Disabling them may limit some features.

Your Access Rights

Request a full copy of your account data, including transactions, deposits and support history. Submit the request via support; we'll provide it within 30 days.

Update or Delete Data

Correct outdated information in Account Settings. Request deletion of non-essential data through support. Some data must be kept for legal or payment compliance reasons.

Third-Party Sharing

We share data only with payment processors (JazzCash, Easypaisa, Raast), game providers and legal authorities when required. We never sell your information.

Privacy Questions Players Ask

Read our most common privacy questions below. If you don't see your answer here, contact support through your account dashboard or the channels listed above.

We ask for your name, email, phone number, date of birth and payment method. This helps us verify your identity and process JazzCash, Easypaisa or Raast deposits safely. We never share this with third parties except our payment processors.

JazzCash, Easypaisa and Raast details are encrypted and stored on secure servers. We never save your full card number or password. Payment processors handle the actual transaction; we store only a token reference for your account.

Yes. Submit a data access request through support with your account username. We'll send you a complete copy of your personal information, account history and transaction records within 30 days.

We retain account data while your account is open. After closure, we keep transaction records and payment history as required by local law and payment networks, then permanently delete other personal information.

We use cookies to keep you logged in and track your preferences. You can disable them in your browser settings, but this may prevent auto-login and some features from working as smoothly.

You can request deletion of non-essential information like account preferences and communication history through support. Some data—transactions, deposits, payment records—must be kept for compliance and cannot be deleted.

Your account is protected equally on both. JazzCash, Easypaisa and Raast payments are encrypted whether you deposit from your phone or desktop. Session data is cleared when you log out, and your password is never stored on your device.